Privacy Policy

Last Updated September 8, 2025

Darpan Enterprises we, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase on our website www.thegiftswrap.online.

1. Information We Collect

When you use our Site, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Account Information: Username, password, and purchase history if you create an account.
Transaction Information: Details about the products you purchase and your payment method.
Technical Information: IP address, browser type, operating system, and browsing behaviour through cookies and similar technologies.
Communication Information: Messages, reviews, and feedback you submit through the Site or customer support.

2. How We Use Your Information

We use the information we collect for purposes including:

To process and fulfil your orders.
To send order confirmations, invoices, and shipping updates.
To provide customer support.
To personalize your shopping experience.
To improve our Site, services, and products.
To comply with legal obligations.
To send you promotional offers, newsletters, and updates (only if you opt in).

3. Sharing of Information

We do not sell your personal information. However, we may share your data with:

Service Providers: Third-party partners such as payment gateways (e.g., Razor pay), logistics/courier companies, and IT service providers.
Legal Authorities: When required by law or to protect our rights, property, or safety.
Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Payment Security

We use secure third-party payment processors (such as Razor pay) to handle transactions. Your financial information (like credit/debit card details, UPI, etc.) is not stored on our servers. These processors comply with PCI-DSS standards to ensure transaction security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login details.
Analyse website traffic and user behaviour.
Provide targeted advertising.

You can control cookie settings through your browser.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law (such as tax and accounting obligations).

7. Your Rights

As a user, you have the right to:

Access and request a copy of your personal information.
Request correction or deletion of your data.
Withdraw consent for marketing communications.
Object to certain processing activities.

To exercise your rights, please contact us at care@thegiftswrap.online.

8. Data Protection

We implement reasonable security measures (SSL encryption, secure servers, restricted access) to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new 08/09/2025.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Darpan Enterprises.
Email: care@thegiftswrap.online

Phone: 99159 51000
Address: Saban Bazar Ludhiana-141008.